Refund Policy

Eligibility for Full or Partial Refund

A full or partial refund is only considered if we are unable to resolve the issue after the re-service attempt.

Monetary Refund Consideration: A monetary refund may be considered only if the customer has allowed the company a reasonable opportunity to correct the deficiency (the re-service) and the service still does not meet the standards agreed upon in the initial estimate.
Amount: Any refund granted will be proportionate to the specific unsatisfactory portion of the total service cost.

Exceeding Reporting Period: Complaints made more than 48 hours after the service is completed.
Pre-Existing Damage: Issues arising from pre-existing conditions (e.g., loose paint, oxidized surfaces, interior stains that were impossible to remove).
Incomplete Customer Preparation: If the final result is affected because the customer failed to follow preparation instructions (e.g., clearing the worksite, removing personal belongings from a vehicle).
Non-Service Related Issues: Changes in weather, natural wear and tear after the service, or damage caused by the customer or third parties after completion.

If a customer cancels a service more than 24 hours before the scheduled time, any deposit paid will be refunded.
If a customer cancels within 24 hours of the scheduled service time, the deposit may be retained as a cancellation fee.